I can’t get into my Facebook account. I can’t even find it searching using my name. I f...
GetHuman1720300's customer service issue with Facebook from December 2018
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Help with my Facebook issue
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GetHuman1720300's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1720300 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1720300 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1720300 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1720300's own words
I can’t get into my Facebook account. I can’t even find it searching using my name. I forgot my password. Can’t change it because it tells me I have tried too many times. I know who has messed with it. I was in settings before I got my new phone and saw a different contact number and her name. When I went to show my daughter the woman that had been in my account must have known I saw her number and name because it was gone. I just want it fixed. I don’t want to open a new one. I can tell you old passwords. Answer my security questions. Give you my old phone number and email. Please just help me fix it. Oh and my trusted contacts that I had set to help me get into my account if I ever couldn’t have been deleted
GetHuman1720300 did not yet indicate what Facebook should do to make this right.
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