I can’t get into my Facebook account. I can’t even find it searching using my name. I f...

GetHuman1720300's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman1720300's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1720300 will want to follow the link below to head to their help center. We will check on GetHuman1720300 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1720300's own words
I can’t get into my Facebook account. I can’t even find it searching using my name. I forgot my password. Can’t change it because it tells me I have tried too many times. I know who has messed with it. I was in settings before I got my new phone and saw a different contact number and her name. When I went to show my daughter the woman that had been in my account must have known I saw her number and name because it was gone. I just want it fixed. I don’t want to open a new one. I can tell you old passwords. Answer my security questions. Give you my old phone number and email. Please just help me fix it. Oh and my trusted contacts that I had set to help me get into my account if I ever couldn’t have been deleted
GetHuman1720300 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1720300
Dec 9th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 246815 others
0 customers following this
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Timeline
GetHuman1720300 started working on this issue
Dec 9th, 2018 12:50am