I have two issues with my facebook account. The first is I can not understand why the n...

GetHuman-jasoncu's customer service issue with Facebook from December 2018

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The issue in GetHuman-jasoncu's own words
I have two issues with my facebook account. The first is I can not understand why the notification badge on messenger won't clear to zero. *Second, i need to change my email address. I recently deleted the second account i had which had the email address im trying to use. When i try to reset my password, i cant access the email address on file because i had to delete it a couple years back so i cant send the message to that account. Also, for whatever reason, the reset code is not being sent to my phone even though the phone number is correct. *To put it simply, im trying to change my email address from *****@***.com to *****@***.com and I need to dismiss the messenger badge icon that shows me gaving an unread message.

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Customer service issue
Reported by GetHuman-jasoncu
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 264756 others
0 customers following this


GetHuman-jasoncu started working on this issue
Dec 22nd, 2018 8:31pm

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