I received an email today with this heading: Facebook ******@***.com**Tue...

GetHuman1693000's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman1693000's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693000 will want to follow the link below to head to their help center. We will check on GetHuman1693000 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1693000 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1693000's own words
I received an email today with this heading: Facebook ******@***.com**Tue *********, *:** PM**The email reads: Hi *****@***.com ,**We noticed a recent login for your account *****@***.com,.**It looks like someone may have accessed your Facebook account. **Device iPad*Location* Leamington Spa, England**Location is approximate based on the login's IP address:**If this was you, then you can safely ignore this email. If you're not sure this was you, a malicious user might have your password. For your protection, no one can see you on Facebook until you secure your account. ds: **I think this email looks suspicious. Is it from Facebook or not?
GetHuman1693000 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1693000
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 241209 others
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Timeline
GetHuman1693000 started working on this issue
Dec 5th, 2018 4:25am