Two days ago, they suspended me for my comment reply in which I used the HARSH word, du...

GetHuman1687562's customer service issue with Facebook from December 2018

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The issue in GetHuman1687562's own words
Two days ago, they suspended me for my comment reply in which I used the HARSH word, dunce.said it violated their community standards...I have seen comments that are very destructive, using foul language and threats, and my comment was not of this nature, although it is clear that I am a Republican. The person I replied to was knocking our president, in a very mean, serious way, and I found that OFFENSIVE. the SUSPENSION should have ended yesterday, however, imy acct is still suspending me from posting, commenting, or sending messages via the MESSENGER, which I rely on to conact my chronically sick daughter, and need every day. I have tried for hours sending FB requests for help, and it constantly says, THEY CANNOT PROCESS MESSAGE, TRY LATER, for two days now. Can you help me? Thanks. Your assistance is appreciated.
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Customer service issue
Reported by GetHuman1687562
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman1687562 started working on this issue
Dec 4th, 2018 3:41pm