Hi, it seems that for some unknown reason, I can't log into facebook anymore. A few wee...

GetHuman-johnnss's customer service issue with Facebook from December 2018

239954 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-johnnss's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-johnnss's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johnnss will want to follow the link below to head to their help center. We will check on GetHuman-johnnss later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-johnnss may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-johnnss's own words
Log into apps using facebook acc. ... Hi, it seems that for some unknown reason, I can't log into facebook anymore. A few weeks back I was asked to submit a photo for the account in question and ever since than I can't login as the photo is stil unde review.*Please keep in mind that this is a secondary account that I use to login on varios apps where facebook login is allowed. This is the main scope of this account and in the apps where I logged in I have a lot of saved data on this account, data that I need. I don't see any reason why you deemed necesary to look this account, I don't want to polute my own account with data from the apps I log into using facebook.*A few examples of the apps where I login with facebook, spotify, shazam, tv time, all this apps have saved data on this account and I need that data.
I have data saved on the apps I already logged into, data I need.
Unlock the account so I can continue using it as I used it up til now.
I expect to have the account unlocked and available.
Submitted a photo for review, that didn't help at all.
I have an issue with Facebook too
How GetHuman-johnnss fixed the problem
We are waiting for GetHuman-johnnss to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-johnnss fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-johnnss
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 239954 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-johnnss started working on this issue
Dec 4th, 2018 8:20am