I called facebook to help me install a donate button on the website I was making. The f...

GetHuman-haqueria's customer service issue with Facebook from November 2018

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The issue in GetHuman-haqueria's own words
I called facebook to help me install a donate button on the website I was making. The facebook page I was making was health, hygiene and jobs via microbiology. When I called I was told to call ***-***-**** which I did and there I spoke with one Mr. Brandon Smith and then with John Rogers. John was at extension ***. They asked me to get Google play cards which I have been doing and givcing them the numbers off the cards. I was supposed to purchase more cards today which I did and then call Joh Rogers around *.** P.M Chicago time which I am trying to do but no one is answering from that number. Yesterday I spoke top Jack at the same number (***-***-****) and he gave me my case number which is FB****. John Rogrs also gace me his e-mail address as *****@***.com but when I send an e-mail to that address, it comes back as not a valid e-mail. I do not know whta to do anymore. I have spent a lot of money via goggle play cards which they told me will be refunded to me. I am now lost and am seeking your help to resolve this issue. I can be reached at ***-***-**** and via e-mail *****@***.com. Please help. They told me I will be refunded $****.** but now no one is answering from that number.
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Customer service issue
Reported by GetHuman-haqueria
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-haqueria started working on this issue
Nov 28th, 2018 8:45pm