My Facebook account has been disabled since September. This is a work account set up sp...

GetHuman1637988's customer service issue with Facebook from November 2018

10 views | 231085 similar | 0 following
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1637988's own words
My Facebook account has been disabled since September. This is a work account set up specifically for project work. There is no official route to complain about a disabled account that has not violated the terms. I only joined one group and was made an administrator!!! The following links take you in circles: *https:**www.facebook.com*checkpoint*?next*https%*A%*F%*Fen-gb.facebook.com%*F then you go to the help centre* https:**www.facebook.com*help**************** you are then directed here* https:**www.facebook.com*help*contact**************** but this form is only if "your account has been disabled for violating Facebook's Statement of Rights and Responsibilities. " I haven't so now I am directed back to the Help Centre, a complete misnomer as it's actually the seventh circle of ****! *I work fro a charity, you can find me at https:**curiousminds.org.uk*about*staff* my name is Louise Hesketh and my work email is below. This is hugely inconvenient and a waste of time! *Please just reopen my account or provide a way I can address the issues, which you have not explained to me!!*thanks

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Facebook

Customer service issue
Reported by GetHuman1637988
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 231085 others
0 customers following this

Timeline

GetHuman1637988 started working on this issue
Nov 27th, 2018 4:35pm

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