Good morning. I advertised on Facebook with my master card in ****. After then my card...
GetHuman-chinnyst's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-chinnyst's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chinnyst's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chinnyst will want to follow the link below to head to their help center. We will check on GetHuman-chinnyst later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-chinnyst may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-chinnyst's own words
Good morning. I advertised on Facebook with my master card in ****. After then my card expired and I had some issues with renewing it so I didn't bother.Every time I will try to change the card,Facebook won't let me because they said I was owing *.** USD. So I let them be.last Saturday,I tried to run a campaign for a new client and tried to input a new card but Facebook declined the card.So in went back to the former bank and sorted out my card issues and go a new card. I tried to use it again yesterday it was declined initially,latter it was accepted but would not be changed to primary method of payment.I tried to contact Facebook but got no reply.Out of options, I created another account,made admin of the said page and tried to input the card.the card was accepted but the account was blocked because facebnok said they noticed something off. They asked for a phone number and picture which I submitted and then I was locked out of the account.I'm.not trying to play a fast one but I have been trying to create a lead generation and conversion campaign for my client and I'm running out of options. Please help. Accept my card, Clear the debt and let's move forward is my desire at this juncture.please get back to me.I don't know what to do.his am isupissed to have an ad agency when I can't actually run ads? I m just darting out after I got fired a few months ago.please help
GetHuman-chinnyst did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-chinnyst fixed the problem
We are waiting for GetHuman-chinnyst to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.