Good morning. I advertised on Facebook with my master card in ****. After then my card...

GetHuman-chinnyst's customer service issue with Facebook from November 2018

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The issue in GetHuman-chinnyst's own words
Good morning. I advertised on Facebook with my master card in ****. After then my card expired and I had some issues with renewing it so I didn't bother.Every time I will try to change the card,Facebook won't let me because they said I was owing *.** USD. So I let them be.last Saturday,I tried to run a campaign for a new client and tried to input a new card but Facebook declined the card.So in went back to the former bank and sorted out my card issues and go a new card. I tried to use it again yesterday it was declined initially,latter it was accepted but would not be changed to primary method of payment.I tried to contact Facebook but got no reply.Out of options, I created another account,made admin of the said page and tried to input the card.the card was accepted but the account was blocked because facebnok said they noticed something off. They asked for a phone number and picture which I submitted and then I was locked out of the account.I'm.not trying to play a fast one but I have been trying to create a lead generation and conversion campaign for my client and I'm running out of options. Please help. Accept my card, Clear the debt and let's move forward is my desire at this juncture.please get back to me.I don't know what to do.his am isupissed to have an ad agency when I can't actually run ads? I m just darting out after I got fired a few months ago.please help

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Facebook

Customer service issue
Reported by GetHuman-chinnyst
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 230516 others
0 customers following this

Timeline

GetHuman-chinnyst started working on this issue
Nov 27th, 2018 6:03am

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