My fb account name is "Prasad Reddy", and it is associated with gmail "*****@***.com...

GetHuman1634490's customer service issue with Facebook from November 2018

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The issue in GetHuman1634490's own words
My fb account name is "Prasad Reddy", and it is associated with gmail "*****@***.com". I have logged into fb in my phone HTC desire ***s but unfortunately I have lost that phone and I have taken a new phone, to set up the account in new phone am giving a password which I remeber, but am getting a message that your password has been changed eight months back which I don't remember. Now the problem is I don't have access to my gmail, and fb is sending code to that Gmail, I have contacted Google for the same and it's of no use. Pls help me in getting back my facebook account. Am not getting the option of getting password through trusted contacts i.e. friends... In all the ways am not able to access my account.
I need access to my account
I have created my account in ****, it's almost * plus years...
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman1634490
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 15 customers so far
Similar issue to 230389 others
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Timeline
GetHuman1634490 started working on this issue
Nov 27th, 2018 2:56am