Since ** days I couldn't log in into my account & kept asking me identity & when I crea...
GetHuman1633459's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1633459's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1633459's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1633459 will want to follow the link below to head to their help center. We will check on GetHuman1633459 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1633459 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1633459's own words
Since ** days I couldn't log in into my account & kept asking me identity & when I create my account in Beirut Lebanon (in ****) I didn't set any phone number only e-mail address which is *****@***.com, now is keep asking me phone number which is my cell number with area code of NJ (***) but keep asking me to put the correct number which is the number I'm adding. No one can find me on Facebook even my husband can't see my name. I'm able to change my password but keep asking me phone number on the identity which I didn't add it. Please I need help to recover my account. You could email me or call me directly on my cell number which is ***-***-****. Looking forward to hear from you ASAP. Sincerely yours *Mireille Maalouf Bulbulian
GetHuman1633459 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1633459 fixed the problem
We are waiting for GetHuman1633459 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.