Since ** days I couldn't log in into my account & kept asking me identity & when I crea...

GetHuman1633459's customer service issue with Facebook from November 2018

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GetHuman1633459's next move: try the Facebook help center again.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1633459's own words
Since ** days I couldn't log in into my account & kept asking me identity & when I create my account in Beirut Lebanon (in ****) I didn't set any phone number only e-mail address which is *****@***.com, now is keep asking me phone number which is my cell number with area code of NJ (***) but keep asking me to put the correct number which is the number I'm adding. No one can find me on Facebook even my husband can't see my name. I'm able to change my password but keep asking me phone number on the identity which I didn't add it. Please I need help to recover my account. You could email me or call me directly on my cell number which is ***-***-****. Looking forward to hear from you ASAP. Sincerely yours *Mireille Maalouf Bulbulian
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Facebook

Customer service issue
Reported by GetHuman1633459
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 230263 others
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Timeline
GetHuman1633459 started working on this issue
Nov 27th, 2018 12:46am