My step daughter has died ******** her sister and I want to know. If you can activate h...
GetHuman1632424's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1632424's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1632424's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1632424 will want to follow the link below to head to their help center. We will check on GetHuman1632424 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1632424 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1632424's own words
My step daughter has died ******** her sister and I want to know. If you can activate her account and memorialize it. She had a seizure resulting in severe brain injury earlier in **** and went thru massive personality changes and deactivated her account. It should be Angela dawn ledford mabry she may of added Robinson to the name. We can provide documentation when we get it of her death and our being given authority of her. She was in South Carolina and us here in oregon thank you for any help you can give us. We want memorialize her account and use it to let people know of service plans ect. Bonnie Salinas email is B*****@***.com and knikki ledford her email is *****@***.com
GetHuman1632424 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1632424 fixed the problem
We are waiting for GetHuman1632424 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.