Hi myself and my brother and other members of the family, people on my friends list and...
GetHuman1629324's customer service issue with Facebook from November 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1629324 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1629324 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1629324's own words
Hi myself and my brother and other members of the family, people on my friends list and their friends are getting harassed by an individual who keeps making fake profiles of my brother Niall Garry and sometimes makes fake profiles of me and some of my friends on my friends list. We have reported dozens and dozens of the profiles he keeps making more and repeating the process. It’s very annoying and he just keeps going. My brother knows who it is but can’t prove it. This has been going on for the past *-* years on Facebook and has in the past affected my brothers job as this individual has sometimes sent obscene pics while pretending to be my brothers profile, what can be done to stop this ? Your reporting process is of no help as he keeps going. I have made my friends list private, encouraged my friends to make their friends lists private. I would very much appreciate someone coming back to me on this as it’s a real problem and doesn’t seem to be going away
GetHuman1629324 did not yet indicate what Facebook should do to make this right.
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