I got kicked out of my account and couldn’t get back in it. Someone hacked into it and...

GetHuman-rightbal's customer service issue with Facebook from December 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-rightbal's own words
I got kicked out of my account and couldn’t get back in it. Someone hacked into it and started changing my profile picture to Saddam huesam and my back ground pic to a AK. My brother video messaged the account because I’m friends with him and a Arabic guy answered and he wouldn’t say anything just winked and hung up. So I just made a new one but he still has access to all my messages and in those messages are personal info of me and my friends like addresses and etc. if I could recover all my photos from my account some how and get it shut down that would be great. I have been with Facebook for ** years and never had a issue until now. I have so much history I. My photos and vids on there that I would love to get it all back some how
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Customer service issue
Reported by GetHuman-rightbal
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 241914 others
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GetHuman-rightbal started working on this issue
Dec 5th, 2018 4:29pm