My fianc* is anti tecnology so I am trying to help him and I can’t get it figured out...
GetHuman1556059's customer service issue with Facebook from November 2018
2 views | 215436 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1556059's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1556059's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1556059 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1556059 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1556059 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1556059's own words
My fianc* is anti tecnology so I am trying to help him and I can’t get it figured out. He got a new phone and we tried to log into his Facebook. His old Facebook keeps coming up when we sign in. He has the same mobile number he did then and he is pretty sure they are under the same email. But the password he uses to get in bring up the old one. So if I don’t know the password to get in the newer one and it isn’t coming up at all. What can I do? How can I get into his newer one. His old one doesn’t have anything on it really. He made a new one years ago and that the one with all his updates stuff and pictures of our kids and everything. That’s the one we want. Please help us. We have no idea what else to do. His name is Matthew Webb. Mobile number ***-***-****. M*****@***.com is email.
GetHuman1556059 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1556059 fixed the problem
We are waiting for GetHuman1556059 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.