Hello my name is James Flores and I am a Facebook subscriber and I have been having man...

GetHuman1525717's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1525717's own words
Hello my name is James Flores and I am a Facebook subscriber and I have been having many problems with my account two times I have been hacked and then the Third incident someone posted a pic and it wasn't allowed by Facebook and I don't know who did this and I was not able to post or do anything with Facebook for * days I have a big group on Facebook more than *,*** followers I am very active with it it's a Christian group and last night when I was working in the group this picture popped up and they said that I was no longer able to post because it was against Facebook rules I do know the pace book rules and I would never do anything to jeopardize my account or my group that I have online my group includes helping kids from suicide parents understanding their *** children and it's a Ministry with thousands why would I do such a thing? Is there any way that I can get back on to my Facebook page group people are messaging me on questions I have a big day coming up for World AIDS day that I will not be able to continue to do people are looking forward to this but this picture popped up and I clicked okay on it and now it won't let me do anything I thought by clicking the okay would make it go away but it didn't it just permitted me from posting on Facebook for ** days this is a cry for help and I cry for people that are in the group because I am active in the group every single day I'm an administrator of the group plus I have four other administrators and moderatersnow you can see how important it is for me to be on Facebook I don't know what to do about these pictures keep popping up when it's not me I have nothing to do with it I try to get in touch with Facebook but I just don't understand on how I can get across to talk to somebody about this can you please call me or let me know on this your call or your email or text would greatly be appreciated thank you so much and have a great day

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Facebook

Customer service issue
Reported by GetHuman1525717
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 208686 others
0 customers following this

Timeline

GetHuman1525717 started working on this issue
Nov 8th, 2018 8:30pm

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