Hello Facebook, I have been reporting an issue with my facebook account, I have been g...

GetHuman-anirak's customer service issue with Facebook from November 2018

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The issue in GetHuman-anirak's own words
Hello Facebook, I have been reporting an issue with my facebook account, I have been going to a depression problem for a long time , I was advice to make friend to help me with my problem I created a new facebook account to be able to connect to new friend that will help me as well as drive me to good vibes in my environment, trough this account I connected to some spiritual groups that have been helping and giving some good tips and advices for my problem, for some reason facebook desable my account sayin that I was pretending to be someone alse, *I sent you guys a copy of My ID card , a few days ago facebook responded with a message , when I saw that message I got exited thinking that my account was fixed , I was driving and accidently hit the option CONFIRM without reading the content of the message , after I hit confirm facebook log me out again and my account was againn desable, I keep tryng to contact with you and you guys never responded nor give my acces back to facebook, Please let me know what is the status of my request , or let me know if you are unable to let me reconnect. I need to know what is happening with this, please let me know asap, so I can consider creating another account and admit that will not be able to connect with the people taht where tryng to help.**Please let me know if you need more information from me My phone* is ********** thats also my loging for face book my nams is Ana Karina Hernandez my adress is **** W hill st Long Beach Ca ***** And my DOB is ***********plkease hel me or give me information about the status of my request.

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Facebook

Customer service issue
Reported by GetHuman-anirak
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 208610 others
0 customers following this

Timeline

GetHuman-anirak started working on this issue
Nov 8th, 2018 7:08pm