It is the second time I'm writing about the same problem. The first time it was correct...

GetHuman1521950's customer service issue with Facebook from November 2018

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The issue in GetHuman1521950's own words
It is the second time I'm writing about the same problem. The first time it was corrected, but now the same thing is happening again. I posted on my Business Page and selected a very specific audience. I am getting likes from people that no where near fit the demographics or interests I selected. The people I'm getting likes from are actually doing damage to my business image and sends out the wrong message to potential clients who can see the likes on my page. I have followed all the steps and changed all the settings like they indicate on the help center pages, but I'm still not reaching my audience. Is this a way of getting me to pay more and more until I finally reach the audience by chance I originally paid for? Surely the settings should be changed on the FB system side so people get what they pay and ask for?*Please don't ask me to read articles or go to FAQ. I have done all of that already and follwed those steps. It doesn't help. Please can someone advise.

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Facebook

Customer service issue
Reported by GetHuman1521950
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 207801 others
0 customers following this

Timeline

GetHuman1521950 started working on this issue
Nov 8th, 2018 5:07am

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