Hi, I was given this image to post from a group my organisation is a member society of...

GetHuman1521926's customer service issue with Facebook from November 2018

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The issue in GetHuman1521926's own words
Hi, I was given this image to post from a group my organisation is a member society of. I did not know it was a copyrighted image. I was contacted by the person who took it but only given ** minutes to rectify the situation. By the time I saw it, I had already been blocked. **I really need my profile for work purpose - I am a social media content manager and desperately need access to my account back. Can you please look into this as a matter of urgency?**As said, I am happy for the image to be removed, but I really, desperately need my access to my profile back for work purposes. I did not know the image was copyright and as said, it was given to me to post by another organisation. I should not be penalised for that.
I desperately need my Facebook account for work and personal purposes.
Lifting the * day ban on my profile.
I have multiple ad accounts with Facebook and we spend plenty of money on them. I did not realise I had used a copyrighted image.
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Facebook

Facebook
Customer service issue
Reported by GetHuman1521926
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 207794 others
0 customers following this

Timeline

GetHuman1521926 started working on this issue
Nov 8th, 2018 4:58am