I had someone reach out to me on Instagram stating that they worked for Facebook and ha...

GetHuman-drock_'s customer service issue with Facebook from November 2018

7 views | 205894 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drock_ will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drock_ can let us know if they help or not.
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The issue in GetHuman-drock_'s own words
I had someone reach out to me on Instagram stating that they worked for Facebook and had vital information concerning my account! Here is a transcript of the conversation. I am @dfanning**.**Amandalaurel*: Hello**Dfanning**: Hello, thanks for the follow!**Amandalaurel*: I'm Amanda Laurel from the Facebook HQ based in Menlo park California nice to meet you**Dfanning**: Oh wow!! So what do I owe the pleasure? And nice to meet you too!**Amandalaurel*: I'm a friend in delight to be**Amandalaurel*:I was assigned by the Facebook board to pass to you a vital information concerning your Facebook account**Dfanning**:Ok and what is the vital information?**Dfanning**: You must assume by this point I am feeling skeptical and will probably block this if I feel that this is some sort of scam!**Amandalaurel*: Before I proceed I'll like to know if you have heard of the ongoing Facebook promo?**Dfanning**: No I haven’t, why did I not get contacted on Facebook? I have reported you to Instagram and Facebook as spam or scam! Have a great day!

GetHuman-drock_ did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-drock_
Nov 6th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 205894 others
0 customers following this


GetHuman-drock_ started working on this issue
Nov 6th, 2018 6:46pm

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