Good day,**My name is Agaga Rhince. My facebook name is Agaga Rhince Banks. I have been...

GetHuman-rhinceni's customer service issue with Facebook from November 2018

15 views | 204201 similar | 0 following
Help with my Facebook issue
GetHuman-rhinceni's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rhinceni will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rhinceni can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-rhinceni may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-rhinceni's own words
Good day,**My name is Agaga Rhince. My facebook name is Agaga Rhince Banks. I have been using My facebook account for about ** years with the following email address: *****@***.com *****@***.com *****@***.com and my phone number: ***********. my account was hacked and this email account and phone number has been removed from my facebook account and replaced with that of the hacker *****@***.com ***********. *The hacker has also changed my name From Agaga Rhince Banks, to Suvo Sarkar.**"Hi Agaga,*Your primary email address or phone number was changed from *****@***.com to *****@***.com on Saturday, October *, **** at *:** AM (UTC***). *If you did this, you can safely disregard this email. *If you didn't do this, please secure your account."**Thanks,*The Facebook Security Team"**links sent to me by facebook has expired. it is really sad that facebook would allow someone change so many sensitive information within a short while. the hacker has also deleted all my pictures which is a memory I hold dear. I hope facebook can restore these.

GetHuman-rhinceni did not yet indicate what Facebook should do to make this right.

How GetHuman-rhinceni fixed the problem

We are waiting for GetHuman-rhinceni to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rhinceni fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-rhinceni
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 204201 others
0 customers following this

Timeline

GetHuman-rhinceni started working on this issue
Nov 5th, 2018 8:57am
GetHuman-rhinceni shared this issue with followers on Twitter
Nov 5th, 2018 8:58am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies