The problem I'm reporting is in regards to the available username checker showing a use...

GetHuman1470290's customer service issue with Facebook from November 2018

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The issue in GetHuman1470290's own words
The problem I'm reporting is in regards to the available username checker showing a username is available when it is not and will reset your current username without a notice.**I've been on Facebook for over ** years and I set my account username to "Justin.Geis" several years ago. I was just updating my profile and I clicked "edit username" and typed "JustinGeis" in the box.. It showed a green check next to it and said "Available." When I hit save, it said "Username unavailable" and reset it to random numbers..**Now my username can't be "JustinGeis" and "Justin.Geis" is also now unavailable. I took pride in my username being my first*last name and loved being able to tell people my FB page is "Facebook.com*justin.geis" Is there anyway that my username can be reverted back? :( Thanks
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Facebook

Customer service issue
Reported by GetHuman1470290
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman1470290 started working on this issue
Nov 2nd 1:26pm