i was inboxed on messenger by a gb profile photo of a friend of mine stating that they...

GetHuman1468972's customer service issue with Facebook from November 2018

1 view
200101 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1468972's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1468972's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1468972 will want to follow the link below to head to their help center. We will check on GetHuman1468972 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1468972 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1468972's own words
i was inboxed on messenger by a gb profile photo of a friend of mine stating that they received money grant rom Bill and Melinda Gates foundation..I thougt it was my friend. They gave me a number to call an agent. I called the agent and gave my email and phone number. then he turned around and asked my full name..that raised a flag...the inbox message said do what they say and that I would get the gift at my door by UPS the next day..I told them they were a hokes and not to contact me anymore....They used Edna Streeter name and photo...they told me to text this number,,,***********...I did and the person responded back and began asking my name...Please investigate this situation. you can email me at *****@***.com
GetHuman1468972 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1468972 fixed the problem
We are waiting for GetHuman1468972 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1468972 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1468972
Nov 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 200101 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1468972 started working on this issue
Nov 2nd 4:29am