I am not happy with the Facebook success ability because my screen reader gets stopped when I used Facebook and I did everything but it doesn’t work

GetHuman1468948's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman1468948's own words
Used Facebook ... I am a blind Facebook user and I have no interest in using Facebook. I feel that Facebook‘s accessibility is not great for me and I found a platform that’s better than facebook.* When I went to delete my account it told me that I have to wait ** days. Is it possible that my account could be deleted after ** days? Because ** days is too long. The reason why I want to delete Facebook it’s because one. Voiceover does not read everything that’s on the screen freezes. Two it freezes when I open the app and three. Sometimes I get stuck on a screen that I can’t get out of.
It’s frustrating the screen readers I’m not really fully integrated with Facebook.
Having blind people test Facebook on smart phones and computers
I’ve been a customer for * years.
Restarting my device deleting and re-downloading at work.
I have an issue with Facebook too
How GetHuman1468948 fixed the problem
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Facebook
Customer service issue
Reported by GetHuman1468948
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 200095 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1468948 started working on this issue
Nov 2nd 4:20am
GetHuman1468948 indicated the issue is not fixed yet.
Nov 2nd 4:29am