I need to memorialize my daughters FB she passed away last year and non-family have acc...

GetHuman1466620's customer service issue with Facebook from November 2018

1 view
199710 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1466620's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1466620's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1466620 will want to follow the link below to head to their help center. We will check on GetHuman1466620 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1466620 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1466620's own words
I need to memorialize my daughters FB she passed away last year and non-family have accessed her account and I am very upset PLEASE HELP THIS MOM*My daughter lived with an addiction and passed of an over dose her addict friends have taken control of her page and it is breaking my heart PLEASE help me**Her Name is Tabitha Bryant DOB ********** lived in Aiken SC at the time of her death she was born in Wilmington Delaware she opened her FB ******* she passed away at my home on ********* I have as much documentation you need to prove who I am as related to Tabby. I have no idea what her email or password was when she passed but in her personal items I did find some email and passwords she may have used * heartbrokenth***@ Gmail * heartbrokentb***@yahoo
GetHuman1466620 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1466620 fixed the problem
We are waiting for GetHuman1466620 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1466620 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1466620
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 199710 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1466620 started working on this issue
Nov 1st 8:22pm