I had to create a new facebook to post this question on facebook community and get some...

GetHuman1464937's customer service issue with Facebook from November 2018

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The issue in GetHuman1464937's own words
I had to create a new facebook to post this question on facebook community and get some help. My business profile, along with friends and family from out of state, photos of my kids that I no longer has access to is crucial to me and I need help opening it back up. I emailed *****@***.com, *****@***.com, *****@***.com, *****@***.com, on October **, ****. My profile is still in review, I submitted a picture of myself since it DIDN'T state I needed to send a photo ID... after research of trying to shorten this process I come to realize they need a proper form of identification.. My question is, how do I go about submitting this? I tried to go to the part of facebook where your account is "disabled" well after I submit my information, they said they can not find that email address...??? I am at a loss and could use any and all help possible. This is the email I sent below.**Hi there! **I wanted to bring to your attention that my account is, for some reason blocked. I was in my app store yesterday because a friend told me about Facebook lite (doesn't use too much data when you're away from wifi) so I went to download it and stumbled upon Facebook create*migrate (make your facebook bigger for more friend space and followers, videos, ect.) So I downloaded the app, it told me I had to switch my profile to migrate on a desktop or laptop. I then logged into my laptop to follow the steps for this Facebook migrate. Once I was finished, I hit submit and it said your profile is in-eligible for this. It then took me back to a screen where I had to submit a profile picture of myself and submit to the company. I complied, I sent a photo of myself with my daughter, and have been locked out since. What can i do to reopen my account??? I have been blocked out for going on two days now, I didn't do anything wrong in this process to have it removed. Please help me!!!! I have a lot of family and friends I keep in touch with through here, I also have a lot of photos from both of my kids since birth that I do not have on my previous computer (due to a crash) please review this so I can have access to these photos and my family again! **I have attached a photo of my ID and the photo I submitted to Facebook, along with the error message.*I look forward to hearing from someone about this matter. Thank you very much!
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Customer service issue
Reported by GetHuman1464937
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1464937 started working on this issue
Nov 1st 4:42pm