I cannot remember my password for Facebook. My email is *****@***.com, so I have tried...

GetHuman1463137's customer service issue with Facebook from November 2018

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The issue in GetHuman1463137's own words
I cannot remember my password for Facebook. My email is *****@***.com, so I have tried and tried to have the * digit code sent to me vie the *****@***.com email address, however this has not worked. I must have done this ** times over the last few days. There is one thing that I noticed that may be the problem- on the reset your password page where it ask "How do you want to get the code to reset your password?" *this is my only option. *Send code via email******@***.com*f**************s@a**.com*The *****@***.com is my email address, but that second line,*(f**************s@a**.com**I have no idea what that part is?*Perhaps a very old AOL address that is no longer open? But the bottom line is, I am not getting any password code sent to my email. What do I need to do to fix this?
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Facebook

Customer service issue
Reported by GetHuman1463137
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman1463137 started working on this issue
Nov 1st 12:23pm