Facebook has demonetized my page, and they keep giving me a computerized answer, tellin...

GetHuman-vahansh's customer service issue with Facebook from October 2018

5 views | 186321 similar | 0 following
Help with my Facebook issue
GetHuman-vahansh's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vahansh will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vahansh can let us know if they help or not.
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The issue in GetHuman-vahansh's own words
Facebook has demonetized my page, and they keep giving me a computerized answer, telling me to read their community standards. I have read their community standards, and I truly do not understand what I have violated. **All I do is post basketball videos, which are completely harmless. I need to speak to a Facebook representative personally because this is a serious issue for me, as I was using this as a source of income, and they have cut me off without giving me a detailed explanation of what I violated. They have not even told me which one of my videos violated their community standards. **I want to keep a positive working relationship with Facebook, but they fail to help and support me in a timely manner and don't give me the explanation that I am looking for.
This has been frustrating because I do not know what I violated, and they won't directly communicate with me. Their customer service is horrible.
They could make this right by having someone personally speak to me, and let me know what I have violated, if anything, and what I can do in the future to make this better. It's almost as if they have blindly terminated my ad breaks.
I feel like I have followed their community standards. I post basketball videos, and I do not see the harm in that.
Their help center does not help, and their community standards are very simple. I have read through the whole thing many times and still don't know what they are penalizing me for.
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Customer service issue
Reported by GetHuman-vahansh
Oct 22nd, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 186321 others
0 customers following this
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GetHuman-vahansh started working on this issue
Oct 22nd, 2018 3:45am
GetHuman-vahansh indicated the issue is not fixed yet.
Oct 22nd, 2018 3:45am

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