I made an account two days ago, about ** hours after making it, i had already confirmed...
GetHuman-crowznes's customer service issue with Facebook from October 2018
8 views | 186243 similar | 0 following
Help with my Facebook issue
GetHuman-crowznes's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crowznes will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-crowznes can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-crowznes may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-crowznes's own words
I made an account two days ago, about ** hours after making it, i had already confirmed it through my email, i logged onto fb and i was putting pictures into albums. then i am rudely interrupted while putting pictures in albums and a message pops up saying something suspicious is going on with my account and that i need to submit a photo of myself so it can be verified and i will be aloud to get back on. So against my better judgement i uploaded a photo, then it says we are going to review your photo and will get back to you. For your security you are locked out. OMG WTF*It is now ** hours later I still can not get into my account!!! how long does it take to look at a picture??? Nothing suspicious was going on with my account!!! The only suspicious behavior is some weirdo i do not know wanting my picture! When will i get back into my account this is ridiculous!!!
GetHuman-crowznes did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-crowznes fixed the problem
We are waiting for GetHuman-crowznes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.