My Facebook account has been hacked, I tried to access my Facebook in the morning but I...

GetHuman-baked_al's customer service issue with Facebook from October 2018

185183 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-baked_al's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-baked_al's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-baked_al will want to follow the link below to head to their help center. We will check on GetHuman-baked_al later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-baked_al may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-baked_al's own words
My Facebook account has been hacked, I tried to access my Facebook in the morning but I had been logged out, which is strange because I’m always logged in, I put in my password a few times and it told me it was the wrong one, I did it more times and still nothing. I put in an old password and still nothing. *It then said they will send me a code to my email which is A*****@***.com but I cannot get into that email as to not knowing the password because I have had that email since ****... and I also haven’t used that email as a proper email, my email address is *****@***.com but Facebook is connected to A*****@***.com**Please help I have photos of my baby on there..
GetHuman-baked_al did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-baked_al fixed the problem
We are waiting for GetHuman-baked_al to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-baked_al fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-baked_al
Oct 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 185183 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-baked_al started working on this issue
Oct 21st, 2018 2:17am