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I tried changing my facebook password because i had forgotten it. I used my facebook se...

GetHuman1379835's customer service issue with Facebook from October 2018

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The issue in GetHuman1379835's own words
I tried changing my facebook password because i had forgotten it. I used my facebook security trusted friends for the pass codes and was able to put in a email account thati was able to get into since the other email and phone number i know longer had. but my issue is i never received an email to the new email i typed in. its stated that if i didnt receive an email in ** minutes to click a button and it would send the recovery email to me but i never sent it and i tried to request it again and nothing yet again. i said " sorrry, this feature isnt available right now an error ocurred while processing this request. please try again later." and i did just that and this same error came up. i really need to get my password back. please help!
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My facebook was hacked and the password was changed, I tried to change my passwor...Before This I Had Use My Old Number To Open My Facebook So If I Forgotten my pass...My mail registered with Facebook is disabled and I had forgotten my facebook pass...I got a new phone and had forgotten my password for my Facebook account. I change...Sir, I have forgotten Facebook password. I couldn't open facebook because I couldn't...i forgotten my facebook password. and when i reset my password so facebook did no...My Facebook password forgotten I want my Facebook password and without link my ph...Have forgotten my facebook password and the email I had used I have no access how...On ********** I was unable to login to my facebook account. I tried changing pas...Can't access my facebook account. And forgotten password
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Facebook

Customer service issue
Reported by GetHuman1379835
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184188 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1379835 started working on this issue
Oct 20th 4:39am
Oct 20th 4:41am
Oct 20th 4:41am
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  4. I tried changing my facebook password...