I found out that my account was hacked. Yesterday. I only realized today because my mom...

GetHuman-deidarar's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-deidarar's own words
I found out that my account was hacked. Yesterday. I only realized today because my mom was asking why she couldn't find me.**My name changed, different description, and there was someone else new in my friends list I didnt recognize. AND I found out my orginal email was changed apparently.**Even if it wasnt, I dont have access the email I orginally made my account with as it had been years since I last used the account. I cannot even log into the enail because my information wasnt correct so I have no idea how to restore access to the account via my email cause that option isnt going to work.**I thought that it was just my password being altered not my account getting hijacked. I tried to go the route of using the link in the help center to get it done but it needed my email.. and when it finally gave me the option to try and restore access to my account, it was not displaying the right profile picture. It displayed a blank one. **So... can you guys take down these two accounts and delete them? The one using my orginal email and the one that got hijacked.
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Customer service issue
Reported by GetHuman-deidarar
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
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GetHuman-deidarar started working on this issue
Oct 18th, 2018 11:30pm