My name is Paulette Marie Williams-Bailey my Facebook was hacked. My account was debite...

GetHuman1372708's customer service issue with Facebook from October 2018

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GetHuman1372708's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1372708 will want to follow the link below to head to their help center. We will check on GetHuman1372708 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1372708 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1372708's own words
My name is Paulette Marie Williams-Bailey my Facebook was hacked. My account was debited without my authorization, also whom ever hacked my account is using my account to defraud people from their money. I reported this activity to my bank. Also saw that my concerns when in notes and you gave some stranger access to my account via an ad on marketplace and this person is frauding local people in Alaska out of money, via using my account. I disabled my account. Didn’t know that this person could still access other people’s money via my account. I need this matter on my behalf and other who are being frauded to be dealt with immediately. I will be contacting the local police department here in Wasilla Alaska. I would appreciate a phone call ASAP In regards to this matter. ***-***-****
GetHuman1372708 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1372708
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 182567 others
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GetHuman1372708 started working on this issue
Oct 18th, 2018 10:38pm