Hi there, my name is Sylvia Er-Wood I just started on Facebook . I am visually emparied...

GetHuman1366968's customer service issue with Facebook from October 2018

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The issue in GetHuman1366968's own words
Hi there, my name is Sylvia Er-Wood I just started on Facebook . I am visually emparied. sorry if my spelling isn't the best with some words. My problem is a friend of mind is able to help me with my Facebook page from a computer. So I do have I guess a profile already with Facebook. The problem is that I had downlowed Facebook onto my phone with the Facebook app. It's asking for me to do a new profile. One more thing I'd like to mention is that I don't log out off of Facebook. The reason is with my low vision It's hard for me to put in a pass code and user name. With that being said is there a way a Bline person can use a microphone to speak into for the user name and pass code.*Please get back with me with this problem.*Thank you!
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Customer service issue
Reported by GetHuman1366968
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1366968 started working on this issue
Oct 18th, 2018 12:01am