Rico watts has taken over my Facebook account I am not able to access my Facebook acc...

GetHuman1349353's customer service issue with Facebook from October 2018

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The issue in GetHuman1349353's own words
Rico watts has taken over my Facebook account I am not able to access my Facebook account at all he has put me out of my messenger a few times he was the person I was talking to before my account got hacked how can watch him text my friends on messenger and so it was crazy so I pushed on his face you know it made you go and you say I viewed a profile or when I push my profile all my information comes up on his on his picture that's how I know he's hacked me and it's taking over my account could you please help me I need my account back if I have pictures of my mom and she's passed away I have a lot of pictures a lot of people passed away in his last few years and I do not want to lose all my information on Facebook on please contact me and anytime ***-***-**** or you can contact me at *****@***.com *Thank you very much this weekend and putting in a lot of information and sent pictures to y'all through some kind of website so please get back to me as soon as possible thank
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Customer service issue
Reported by GetHuman1349353
Oct 15th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman1349353 started working on this issue
Oct 15th 5:54pm