* days ago, I added the * step verification where facebook sends me * digit code to log...

GetHuman1347692's customer service issue with Facebook from October 2018

3 views | 178300 similar | 0 following
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The issue in GetHuman1347692's own words
* days ago, I added the * step verification where facebook sends me * digit code to log in. Someone used my phone to access their account, now I can't get back into mine because facebook hasn't sent me my code. I've had the same facebook since becoming a member and I don't want to start a new one. The email address associated with my account, *****@***.com, I no longer have access to my gmail or Google with that address. But my fb password to that email is Maddirae**? I don't have photo id so I took pic with the code fb sent me and still haven't heard anything. My cell number is ***-***-**** and my new email is *****@***.com. Can you please help me? My account has all pics and videos of my deceased mother, my daughter, and lots more family and friends. What can I do to get back on?

GetHuman1347692 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1347692
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 178300 others
0 customers following this


GetHuman1347692 started working on this issue
Oct 15th, 2018 2:42pm

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