Hi, My issue is the following :*Currently theres a bug with the graph api . The problem...

GetHuman-fvally's customer service issue with Facebook from October 2018

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The issue in GetHuman-fvally's own words
Hi, My issue is the following :*Currently theres a bug with the graph api . The problem is thatmore often than not the end point to return instagram*business*account id comes up blank. The only workaround i have come across is to use manage*pages permission but when i apply for the permission my app is declined as "There is no benefit to the user" if the permission is granted. There after i updated to app to publish directly to our users facebook pages so that i can get the permission publish*pages and manage*pages but when i submit for review i am declined again but this time im told its due to the permission not being visible in the screen cast as well as there is a problem with the apk and they could not test out the app for themselves. **I know for a fact the apk works correctly as well as the screen cast is very transparent and shows all the permissions i require as well as how they are used.**Assistance would be greatly appreciated.

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Customer service issue
Reported by GetHuman-fvally
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 178258 others
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GetHuman-fvally started working on this issue
Oct 15th, 2018 2:15pm