Hi, I have had endless problems with a troll who has opened several accounts and trolls...

GetHuman1345329's customer service issue with Facebook from October 2018

3 views | 177735 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1345329's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1345329 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1345329's own words
Hi, I have had endless problems with a troll who has opened several accounts and trolls my business page continuously. He was a guest at my detox retreat but not for a detox, he stole money from our in house store and was generally unpleasant to the staff. I was running ad campaigns which he helped to sabotage so I stopped. Well he is back again with a nother account. The most upsetting thing are the reviews. As admin, they are hidden from me. Today seven reviews, according to my page, are missing and despite getting two excellent new reviews this week, my rating never moved but today it has now dropped and I have no idea why. It is frustrating, confusing and tricky and not a nice experience or tool to work with. I do not wish to continue with ads etc until I get answers and explainations that make sense to me

GetHuman1345329 did not yet indicate what Facebook should do to make this right.

How GetHuman1345329 fixed the problem

We are waiting for GetHuman1345329 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1345329 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1345329
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 177735 others
0 customers following this


GetHuman1345329 started working on this issue
Oct 15th, 2018 12:36am