I logged out of my Facebook! I don’t remember my password! However when I use the forgo...

GetHuman-nyaradzo's customer service issue with Facebook from October 2018

4 views
 | 
177612 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-nyaradzo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nyaradzo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nyaradzo will want to follow the link below to head to their help center. We will check on GetHuman-nyaradzo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nyaradzo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-nyaradzo's own words
I logged out of my Facebook! I don’t remember my password! However when I use the forgot password option the following message which I have attached below appears! appears on a separate window! When I go to my email there is no code! I have even tried to have a code sent to my email and mobile and I don’t get anything! This is frustrating as I’m going round In circles with something I can do in a few munites! My account is registered with an email and a phone number I have access to! But I’m just stuck! Can you please assist me! **Before you can log in to Facebook, we need to verify who you are. To help us confirm your identity, you need to be able to access one of the email accounts associated with your Facebook account.*Nyarie Siziba*Facebook user*Need help accessing your email address?*If you've lost your email address password, follow one of the links below to learn how to reset your email address password with the major email address providers:*Gmail*Windows Live Hotmail*Yahoo! Mail*If your email address was provided by a school or business, please contact that organisation directly.
GetHuman-nyaradzo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-nyaradzo fixed the problem
We are waiting for GetHuman-nyaradzo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-nyaradzo fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-nyaradzo
Oct 14th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 177612 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nyaradzo started working on this issue
Oct 14th 9:42pm