I logged out of my Facebook! I don’t remember my password! However when I use the forgo...
GetHuman-nyaradzo's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nyaradzo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nyaradzo can let us know if they help or not.
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Before contacting them, items GetHuman-nyaradzo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-nyaradzo's own words
I logged out of my Facebook! I don’t remember my password! However when I use the forgot password option the following message which I have attached below appears! appears on a separate window! When I go to my email there is no code! I have even tried to have a code sent to my email and mobile and I don’t get anything! This is frustrating as I’m going round In circles with something I can do in a few munites! My account is registered with an email and a phone number I have access to! But I’m just stuck! Can you please assist me! **Before you can log in to Facebook, we need to verify who you are. To help us confirm your identity, you need to be able to access one of the email accounts associated with your Facebook account.*Nyarie Siziba*Facebook user*Need help accessing your email address?*If you've lost your email address password, follow one of the links below to learn how to reset your email address password with the major email address providers:*Gmail*Windows Live Hotmail*Yahoo! Mail*If your email address was provided by a school or business, please contact that organisation directly.
GetHuman-nyaradzo did not yet indicate what Facebook should do to make this right.
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