My name is Megan Spencer.I forgot my password, I have tried to recover my account with...

GetHuman-crazy_me's customer service issue with Facebook from October 2018

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The issue in GetHuman-crazy_me's own words
My name is Megan Spencer.I forgot my password, I have tried to recover my account with codes to email and phone number but I have not done the reset but a few times, the codes are sent but every time not matter how long I wait it always says "you've entered too many codes" Try again later. Then I sent my I. D. I got the email thanking me for submitting it and to log out of all fb accounts and all that and I clicked the one time link and it went right back to the page that said I entered too many codes. I have had this account since Facebook came about, a lot of my life is on it. Please help me. My daughter also passed August ** she was only * but her first steps and every thing are on there. I have even made * new email accounts to be contacted

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Customer service issue
Reported by GetHuman-crazy_me
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 176756 others
0 customers following this


GetHuman-crazy_me started working on this issue
Oct 14th, 2018 12:17am