I just got this new phone number with Straight Talk ***-***-**** apparently I did not g...

GetHuman-margotho's customer service issue with Facebook from October 2018

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The issue in GetHuman-margotho's own words
I just got this new phone number with Straight Talk ***-***-**** apparently I did not go into my Facebook page and change the phone number and now somebody else is on my Facebook and my messenger and I can't see it but they can and I can see their messenger I'm straight talk told me that I needed to contact you all to get me back in on that Facebook account because every time it says it's going to send me an SMS message and ends up going to this other person and not to me and then to get me back onto my Google account I guess so that I can retrieve my contacts in my pictures that I did not do previously I'm disabled I'm very phone illiterate so please understand my situation and please help me as quick as I can because I've got family members that I I need to get you know back into my messenger and get him off of it he says he only has Wi-Fi and doesn't have a phone number so I don't understand can you please help
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Customer service issue
Reported by GetHuman-margotho
Oct 13th, 2018 - 2 mons ago
I have an issue with Facebook too
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Oct 13th 4:06pm