Last not my account was hacked. My name is Chris Murnighan. When I search my name I am...

GetHuman-murnigha's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman-murnigha's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-murnigha will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-murnigha can let us know if they help or not.
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Before contacting them, items GetHuman-murnigha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-murnigha's own words
Last not my account was hacked. My name is Chris Murnighan. When I search my name I am the only one who comes up. I am wearing a cheeseburger hat and sunglasses. When I search by my email address *****@***.com my name comes up and *****@***.com-Facebook user when you click on this one to get a code to confirm none of this is my information. When I go to click on my name to confirm account a different email comes up that I have never heard of. I can’t recover my account at all. The last time I posted on my account was October *-* when I was in San Antonio Texas. I was on my account yesterday October ** searching Facebook market and now I have been hacked and can’t get into it to try to recover

GetHuman-murnigha did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-murnigha
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 176166 others
0 customers following this


GetHuman-murnigha started working on this issue
Oct 13th, 2018 1:41pm

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