I created a fb account so I could run ads on instagram. When I signed up the new accoun...

GetHuman-ishopani's customer service issue with Facebook from October 2018

2 views
 | 
175888 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-ishopani's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ishopani's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ishopani will want to follow the link below to head to their help center. We will check on GetHuman-ishopani later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ishopani may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ishopani's own words
I created a fb account so I could run ads on instagram. When I signed up the new account I meant for it to be a business account only but I used my name and it shows up for everyone to see when you type in the business name in the search engine. I do not want my name to be associated with the account in any way. My name is Justin Zoellner and my business is ishopanime. when i type ishopanime in the search engine my name appears first. Is there a way to get rid of my name? when you click the down arrow on the right you will see it says your pages. It shows ishopanime is listed and it is the business page. Is there a way to make that the only page? I do not want my real name associated with the business account. I wanted to delete the account permanently to start from scratch but it wont let me permanently delete the account without the ** waiting period.
GetHuman-ishopani did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ishopani fixed the problem
We are waiting for GetHuman-ishopani to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-ishopani fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ishopani
Oct 13th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 175888 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ishopani started working on this issue
Oct 13th 6:25am