I created a fb account so I could run ads on instagram. When I signed up the new accoun...

GetHuman-ishopani's customer service issue with Facebook from October 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ishopani will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ishopani can let us know if they help or not.
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The issue in GetHuman-ishopani's own words
I created a fb account so I could run ads on instagram. When I signed up the new account I meant for it to be a business account only but I used my name and it shows up for everyone to see when you type in the business name in the search engine. I do not want my name to be associated with the account in any way. My name is Justin Zoellner and my business is ishopanime. when i type ishopanime in the search engine my name appears first. Is there a way to get rid of my name? when you click the down arrow on the right you will see it says your pages. It shows ishopanime is listed and it is the business page. Is there a way to make that the only page? I do not want my real name associated with the business account. I wanted to delete the account permanently to start from scratch but it wont let me permanently delete the account without the ** waiting period.
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Facebook

Customer service issue
Reported by GetHuman-ishopani
Oct 13th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 175888 others
0 customers following this
Timeline
GetHuman-ishopani started working on this issue
Oct 13th, 2018 6:25am

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