I opened a facebook account ** days back. For * days it ran smoothly but then one day i...

GetHuman1317822's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1317822's own words
I opened a facebook account ** days back. For * days it ran smoothly but then one day it showed the icon session expired and my account was logged out. Later when i tried to log into my account it showed that my password was incorrect, again when i tried to change my password using my email account, they showed that they have send the code but i never received the code. Later i realized that someone has changed the email id related to my facebook account. I tried every possible way out to recover my facebook account but could not so i left it and opened a new account, and to my surprise i found that my old account's profile picture has been changed which clearly shows that someone else have got the access to my old account. My account has been hacked and i fear it is being misused.
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Customer service issue
Reported by GetHuman1317822
Oct 11th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1317822 started working on this issue
Oct 11th, 2018 9:53am