I opened a facebook account ** days back. For * days it ran smoothly but then one day i...

GetHuman1317822's customer service issue with Facebook from October 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1317822's own words
I opened a facebook account ** days back. For * days it ran smoothly but then one day it showed the icon session expired and my account was logged out. Later when i tried to log into my account it showed that my password was incorrect, again when i tried to change my password using my email account, they showed that they have send the code but i never received the code. Later i realized that someone has changed the email id related to my facebook account. I tried every possible way out to recover my facebook account but could not so i left it and opened a new account, and to my surprise i found that my old account's profile picture has been changed which clearly shows that someone else have got the access to my old account. My account has been hacked and i fear it is being misused.
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Facebook

Customer service issue
Reported by GetHuman1317822
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 173770 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1317822 started working on this issue
Oct 11th, 2018 9:53am

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