I was on Facebook and then a screen popped up and it said “Session timed out” I tried g...

GetHuman-bblohm's customer service issue with Facebook from September 2018

2 views | 154550 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bblohm will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bblohm can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bblohm's own words
I was watching a video on Facebook ... I was on Facebook and then a screen popped up and it said “Session timed out” I tried getting back in and it won’t let me. I believe it got hacked because my birthday changed and I obviously can’t login.. I know I logged in the last time I had to with my phone number and now it doesn’t let me. I created this account back in high school and I used an old maybe even made up email that I don’t know what it is.. I had so much stuff on there I would really like to get it back. I saw a video on how to get into a hacked account and they showed that you could enter in an email address that you know and they would send you a password... I don’t have that option. Please help me
I have a lot pictures.. memories on there.
Giving me a password so I can get back in or a way to get it reset. I just don’t have an option.
** years
Everything
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Customer service issue
Reported by GetHuman-bblohm
Sep 27th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 154550 others
0 customers following this

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GetHuman-bblohm started working on this issue
Sep 27th, 2018 2:31am

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