I was on Facebook and then a screen popped up and it said “Session timed out” I tried g...

GetHuman-bblohm's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bblohm's own words
I was watching a video on Facebook ... I was on Facebook and then a screen popped up and it said “Session timed out” I tried getting back in and it won’t let me. I believe it got hacked because my birthday changed and I obviously can’t login.. I know I logged in the last time I had to with my phone number and now it doesn’t let me. I created this account back in high school and I used an old maybe even made up email that I don’t know what it is.. I had so much stuff on there I would really like to get it back. I saw a video on how to get into a hacked account and they showed that you could enter in an email address that you know and they would send you a password... I don’t have that option. Please help me
I have a lot pictures.. memories on there.
Giving me a password so I can get back in or a way to get it reset. I just don’t have an option.
** years
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Facebook account
Customer service issue
Reported by GetHuman-bblohm
Sep 27th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 154550 others
0 customers following this


GetHuman-bblohm started working on this issue
Sep 27th, 2018 2:31am