Hi, I am managing the social media for The Creative Counsel and found *-* group pages l...

GetHuman1203377's customer service issue with Facebook from September 2018

1 view
 | 
153133 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1203377's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1203377's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1203377 will want to follow the link below to head to their help center. We will check on GetHuman1203377 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1203377's own words
Hi, I am managing the social media for The Creative Counsel and found *-* group pages linked to our agency.**I have tried to contact the creators but have not had any luck and they since removed themselves as admins without removing all other members first or the admins are not contactable. **Please can the below groups be removed off Facebook completely:**. The Creative Counsel Brand Ambassadors (Closed Group, you will see I am admin here and te creator is not contactable),**. The Creative Counsel (Closed Group),**. The Creative Counsel (Public Group),**. The Creative Counsel Group (Closed Group).**This needs to be done before we undergo a rebranding. Please can you urgently assist. *You may contact our offices to confirm that I work here and have authorisation to delete all related TCC social media accounts. Call: **********.**Thanks (*****@***.com)
GetHuman1203377 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1203377 fixed the problem
We are waiting for GetHuman1203377 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1203377 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1203377
Sep 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 153133 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1203377 started working on this issue
Sep 25th 8:31pm