I have a Facebook account and I am currently running a personal fundraiser for medical...

GetHuman1194015's customer service issue with Facebook from September 2018

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The issue in GetHuman1194015's own words
I have a Facebook account and I am currently running a personal fundraiser for medical needs. I have given Facebook all of the info they need to deposit donations on to my Visa card after I had to replace my original card. The account and routing numbers never changed and the card info I submitted for my new card. I keep getting msgs saying Facebook can't release the money because there is an issue with my card but won't explain what the issue is so I can correct it. I am getting tired of the run around and have spoken to a local TV Station that is interested in my story but won't investigate until ** hours have passed. I'm sure you'll love some more negative publicity won't you Mark Zuckaberger or however you spell it. Please resolve this issue as it is my sole means if support for my medical appointments and treatments at this time. I will be saying a disability Attorney tomorrow whom I am also going to share this story with.
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Customer service issue
Reported by GetHuman1194015
Sep 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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GetHuman1194015 started working on this issue
Sep 24th, 2018 10:47pm