All I did was locked out my Facebook account I logged back in and Facebook asked me to...
GetHuman-shayonga's customer service issue with Facebook from September 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-shayonga's own words
All I did was locked out my Facebook account I logged back in and Facebook asked me to identify my name not knowing why they were asking me that but then they asked me to send three documents I wasn't sure what they were asking so I click on the question what type of documents Facebook are asking for that link didn't work so I just pressed any pictures and sent them to see if I can just get back into my account now they're saying there going over the documents and will get back with me well I need my account back ASAP I don't know why they would ask me that but my Facebook name is CaramelKisses gaines and I really need my account back everything is in there photos I linked to my games this is ridiculous.... now that I know what they're asking for after the fact if I just need to send an ID social or something but I'm still not sure if this a hack I don't know if I want to send my personal information like that to Facebook you can't talk to no support team on the phone to make sure it's Facebook that's doing that I need help I need my account back ASAP
GetHuman-shayonga did not yet indicate what Facebook should do to make this right.
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