Hiya, I have had a Facebook account for many years, when my email address became defunc...

GetHuman1176033's customer service issue with Facebook from September 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1176033's own words
Hiya, I have had a Facebook account for many years, when my email address became defunct I didn't want to rock the boat. So now I am locked out of my account and Facebook have found a hacked account of me & put me & put me on that!! I want My account back!! My name is Rosemary Robinson from Stevenage herts. My defunct email address is *****@***.com. I am now using *****@***.com. My DOB is ** ** ****. PHONE number ***********. I hope you can get me back to my account I don't know what other info to give you? I would give you a screen shot of my one & one of the hacked one, but I don't think I can do that on here.*Many thanks, I hope to hear from you soon*Rosemary Robinson
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Customer service issue
Reported by GetHuman1176033
Sep 21st, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman1176033 started working on this issue
Sep 21st, 2018 3:00pm