I have a facebook account in another name that is not my real name, this is to avoid an...

GetHuman-misslayl's customer service issue with Facebook from September 2018

39 views | 147463 similar | 2 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-misslayl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-misslayl can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-misslayl's own words
I have a facebook account in another name that is not my real name, this is to avoid any contact from my sons abusive and threatening father who was creating other facebook accounts to contact me. My real name is layla leanne jepson and i had an account in my real name but deactivated that account and created a new account in the name of taurus-love emerald so that my sons dad cannot find me on facebook or contact me. Im now locked out of my account because i cant upload documents in the false name. Im willing to upload the documents in to prove who i am but would like to have my account in another name to avoid being harrassed by my ex boyfriend. Is it possible that mt account can be reset so that i can get back on facebook?

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Facebook

Customer service issue
Reported by GetHuman-misslayl
Sep 20th, 2018 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 147463 others
2 customers following this

Timeline

GetHuman-misslayl started working on this issue
Sep 20th, 2018 12:34pm

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