I had my first facebook account for a long time. I have picture from junior high all th...
GetHuman-nikkiray's customer service issue with Facebook from September 2018
2 views | 147110 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-nikkiray's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nikkiray's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nikkiray will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nikkiray can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-nikkiray may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-nikkiray's own words
I had my first facebook account for a long time. I have picture from junior high all the way up past my daughter's first birthday. I have friends and long distant family members that I love keeping up with. My facebook was hacked last night and it was reported..then my actual account was hacked. I have sent a picture of myself with my work ID and my driver's license.i just hope that I dont have any issues considering that I use a nickname and the year of my birthday is incorrect. My Facebook name is Nikki Raybon but my birth name is Emily Raybon. I used the wrong year on Facebook for my birthday because I was really young when I created it and I didnt want actual details of my life on facebook. I also work for the state and we have strict social media policies. I need help getting my facebook back. I created another profile and it was also reported today due to friends thinking I was hacked again so now my phone number and email are blocked from creating a new profile.
GetHuman-nikkiray did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-nikkiray fixed the problem
We are waiting for GetHuman-nikkiray to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.