I had my first facebook account for a long time. I have picture from junior high all th...

GetHuman-nikkiray's customer service issue with Facebook from September 2018

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The issue in GetHuman-nikkiray's own words
I had my first facebook account for a long time. I have picture from junior high all the way up past my daughter's first birthday. I have friends and long distant family members that I love keeping up with. My facebook was hacked last night and it was reported..then my actual account was hacked. I have sent a picture of myself with my work ID and my driver's license.i just hope that I dont have any issues considering that I use a nickname and the year of my birthday is incorrect. My Facebook name is Nikki Raybon but my birth name is Emily Raybon. I used the wrong year on Facebook for my birthday because I was really young when I created it and I didnt want actual details of my life on facebook. I also work for the state and we have strict social media policies. I need help getting my facebook back. I created another profile and it was also reported today due to friends thinking I was hacked again so now my phone number and email are blocked from creating a new profile.
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Customer service issue
Reported by GetHuman-nikkiray
Sep 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-nikkiray started working on this issue
Sep 20th, 2018 3:47am